AOAC INTERNATIONAL Cancellation and Refund Policy

AOAC Meeting, Event, and Training Refund and Cancellation Policy

Requests for cancellation of an in-person registration must be submitted to AOAC INTERNATIONAL Customer Service at [email protected] no later than 14 days prior to the event (for the Annual Meeting) or 7 days prior to the event (for all other events), and will require a $50.00 administrative fee. No refunds will be issued for cancellations received after these dates. Substitutions from within the same organization are permitted up to 5 days before the event, and will not incur an administrative fee. Cancellations are not accepted for virtual registration.

AOAC Refund Policy for Items Purchased from the AOAC Store

All sales are final. AOAC does not provide refunds on purchases. In cases of documented shipping damage, please contact AOAC INTERNATIONAL Customer Service at [email protected] within 14 days to discuss replacement with an identical item from stock.  AOAC reserves the right to charge shipping for the replacement if over $10.

AOAC Refund Policy for Dues and Subscriptions

All sales are final. AOAC does not provide refunds on dues or subscription items.  Individual dues are non-transferrable.

AOAC Refund Policy for Professional Services

All sales are final. AOAC Terms and Conditions apply.